ITSM: IT Service Management Definition, Benefits & Tools | Atlassian
IT Service Management (ITSM) is a set of processes used to manage the design, plan, and delivery of services. Explore processes, benefits, and how-tos.
Revolutionize IT Support with Jira Service Management | Atlassian
Atlassian’s Teamwork Graph connects people, work, and goals across Atlassian and third-party tools. AI always draws on the right context with no heavy setup or costly integrations required.
ITSM software by Jira Service Management | Atlassian
Scale your IT service management by automating repetitive tasks. Automation enables you to provide outstanding customer support with a lean team, helping distributed teams thrive.
ITSM software features - Atlassian
Empower your IT operations teams with richer contextual information around changes from software development tools so they can make better decisions and minimize risk.
What Is ITIL? Core Principles & Best Practices | Atlassian
ITIL is the world’s leading framework for IT service management (ITSM), continuously evolving to meet the changing needs of organizations worldwide. Since its introduction in the 1980s, ITIL …
ITSM: IT-Servicemanagement – Definition, Vorteile und Tools
IT-Servicemanagement (ITSM) ist eine Reihe von Prozessen, die verwendet werden, um das Design, die Planung und die Bereitstellung von Services zu verwalten. Informiere dich über die …
Jira Service Management Features Jira Service Management
Whether you’re a startup trying to manage incoming requests, a growing team standardizing your service management practices, or an enterprise looking for a more fast, flexible ITSM solution, …
IT Management Explained: Functions & Best Practices | Atlassian
Taking IT management a step further is IT Service Management (ITSM). ITSM is how IT teams manage the end-to-end delivery of IT services – including selecting and managing ITSM …
A Jira Service Management Guide for Support Teams
Mar 30, 2023 · Originally, Jira Service Management was targeted solely at IT service management (ITSM) teams, who manage and maintain hardware and software for their …
Overview of ITSM use cases and reference architecture
Most ITSM tools can perform incident response, but we bring a collection of capabilities from Opsgenie and Confluence to enrich your incident investigation and resolution process.