When email started to gain widespread adoption 15 years ago, the idea of delivering account statements or status updates via email seemed absurd to the majority of consumers. Was it secure? Was it ...

To write a formal letter to the Queen, the convention is to open with ‘Madam’ and close the letter with ‘I have the honour to be, Madam, Your Majesty’s humble and obedient servant’. Formal writing ...

All business owners must apply structure to their operations, but it is not always easy to see what type of structure is best for a particular business model. Too little structure creates chaos for ...

The organizational structure of a business influences its success. Organizational structure determines how a business is run, which directly affects its efficiency. Most businesses are built around ...

Jay Naidoo is founding General Secretary of Cosatu, a former minister in the Nelson Mandela government and is a board member of the Mo Ibrahim Foundation. There is a deep and growing anger in the ...

Part of what goes into being a good business leader is helping your employees grow. One way to do that is through open, honest communication. Employees should feel comfortable communicating with their ...